Billing Terms and Conditions

Billing Terms and Conditions

Store Name: Ralora
Website: ralora.myshopify.com
Email: ralorashop@gmail.com
Phone: +1 563-258-2015
Address: 17034 Cortland Ridge, San Antonio, TX 78247, USA

1. Payment Methods

Ralora accepts the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Other secure payment options available at checkout

All payments are processed securely through trusted payment providers. Ralora does not store your full payment details on our servers.

2. Payment Terms

  • Payment is due at the time of order placement.

  • Orders will not be processed until payment is successfully received and authorized.

  • Customers must provide accurate and complete billing information.

3. Invoicing

  • A digital invoice will be sent to your email once the order is confirmed.

  • The invoice includes order details, billing information, and total amount charged.

  • For formal or customized invoices for business purposes, contact us at ralorashop@gmail.com.

4. Taxes and Duties

  • All prices displayed on our website include applicable U.S. sales tax where required.

  • Ralora is not responsible for additional customs duties, import taxes, or fees if shipping outside the United States.

5. Failed or Disputed Payments

  • If a payment fails or is disputed, we reserve the right to cancel the order and notify the customer.

  • Customers are responsible for resolving any issues with their payment provider.

6. Refunds

  • Refunds are processed according to our Return and Refund Policy.

  • Refunds are issued to the original payment method once the return is approved and processed.

7. Contact for Billing Questions

For any questions regarding billing, invoices, or payment issues, contact us:

  • Email: ralorashop@gmail.com

  • Phone: +1 563-258-2015

  • Address: 17034 Cortland Ridge, San Antonio, TX 78247, USA